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Workshop Organisation - 5 key aspects

Logistical aspects   Contextualisation   Making Dreams come True   The Professional Aspects   Drawing up the Agenda/Programme

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Logistical Aspects

In preparing for the Logistical aspects of a Workshop you have to think about four things:

Contracts

Negotiated Terms of Reference

Administrative Support

Timetabling; Invitations; Clerical & Purchasing Assistance

The Venue

Utilities, furniture, equipment

Materials and Equipment

For preparation & for workshops

Contracts

Someone will have called for the training to be done. It is useful to know what they are expecting of the trainer. Are they expecting research, materials production, running workshops and/or follow up? What time frame is being considered? How much money is available to produce materials, pay for workshop costs and participants feeding and travel costs and to pay the trainer?

It is useful to negotiate the trainer's Terms of Reference (ToR) which set out in some detail exactly what the trainer is expected to do and/or produce, to what standard, by when, and at what cost.

Administrative Support

If the trainer is external to the organisation then she will need to know how much administrative support she can expect.

bulletWho can she call upon for day to day advice and support?
bulletWho is responsible for setting the timetable of events and for sending invitations?
bulletWho deals with feeding and accommodation and with reimbursing travelling expenses of participants?
bulletIs clerical support available and if so how much and from whom eg stationery supplies, typing, photocopying, collating and binding, purchasing materials and equipment needed for workshops?

The Venue

The training will take place in a building. Some buildings are more appropriate than others. Here is a checklist of things to think about:

Heating

does it exist & who is responsible for turning it on?

Lighting

is this adequate and are there blackout facilities if you need to show a film?

Electricity

where are the sockets, will you need an extension cable and adapter?

Furniture

are there enough chairs and tables and is it OK to shift them around?

Walls

is it OK to stick things on the walls or will you have to bring flip chart stands?

Equipment

what equipment is available, is it working, are there spare bulbs? TV aerial?

Kitchen

can food be prepared at the venue (are there cups etc) or will they have to be brought in?

Toilets

do they exist, are they clean, is there toilet paper, will they be open?

Access

is it easy to find or will participants need a map? Car parking? Disabled access?

Materials and Equipment

The materials and equipment that you need will depend on the methods that you use. Some will be needed for preparation (eg computer, printer & photocopiers) and others during the workshop itself. No list of these things would ever be complete but here are some ideas for starters - you can brainstorm and categorise your own checklist! [Check out a supplier's catalogue for inspiration eg Viking Direct on 0800 424444]

Equipment

Materials

Blackboard/ Whiteboard

Flip Chart Stand

Overhead projector

Film/ Slide projector

TV/ Video + remotes

Cassette/ CD Players

Sound System + Mikes

Video Camera

Minibus + Driver

Chalk (white/coloured)

Felt pens (water/ spirit)

Flip Charts

Sellotape/ masking tape

Blutak

Drawing Pins

Post-it pads

Pens/pencils

Rulers/ geometry sets

Calculators

Scissors

Stapler/ staples

Writing paper

Folders/ files

Overhead Transparencies

Slides/ videos/ cassettes

Storage boxes

Attendance register

Expense claim forms

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Logistical aspects   Contextualisation    Making Dreams come True   The Professional Aspects   Drawing up the Agenda/Programme

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Contextualisation

Contextualisation is a fancy word for the process of making sure that your training programme blends easily and effortlessly into the local situation.

No two groups of trainees are ever exactly the same so, even if you have dealt with the topic many times before, your materials will probably need fine tuning - if only to the extent of being able to give local illustrative examples. The more that you can demonstrate knowledge and understanding of the details of the local situation the more the trainees are likely to value what you say.

You may also discover that what the organisers want is not the same as what the trainees want or what you feel that they really need - so you might have to act as go-between/ advisor as part of the process of negotiating your Terms of Reference.

If you have good answers to each of the following questions then you can be confident that you are well contextualised.

What does the Organisation want?

bulletIf there are no official terms of reference are you as the trainer clear about what is expected of you? If not ask. (See Workshop Organisation - the Logistical Aspects)

What Administrative Support and Materials are already available?

bulletAre you on your own or are there people who can help you?

What do the trainees know?

bulletHas a needs analysis already been done (eg an output from a previous workshop)?
bulletCan you visit some trainees in their workplace to get a better feel for their self defined training needs. What about their customers? Is serious research required here?
bulletIs there a need to brainstorm and conceptually map at the beginning of the workshop?

What does the trainer know?

bulletWhat is the trainer's conceptual map before preparing for the workshop?
bulletWhat reference materials are to be consulted? (Local and National)
bulletAre there previous workshop agendas/outputs or research findings?
bulletWhat literature should be addressed? (Written/Electronic; published/grey)
bulletWhat videos & resource materials etc might be consulted
bulletWhat materials are already available within the organisation?
bulletWhich local 'experts' might be usefully consulted?
bulletWhat is the trainer's conceptual map after preparing for the workshop?

What are the aims and objectives of the workshop in terms of:

bulletthe desired changes in knowledge, skills and attitudes of the participants, and how will we know if we have been successful?
bulletthe concepts developed and recorded and materials produced for use at future workshops and/or as circulars, exemplars, Newsletter or Journal articles etc

Have the logistics been attended to?

bulletWork your way systematically through the logistical aspects at an early stage.
bulletLeaving things to the last minute can be very stressful. 

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Logistical aspects   Contextualisation   Making Dreams come True   The Professional Aspects   Drawing up the Agenda/Programme

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The Effective Trainer - making dreams come true

You gotta have a dream

There is an old Arabic saying that if you do not know where you are going then any road will take your there.

A good trainer is clear in her mind about what needs to be done and she knows that she will be doing the right thing.

This means that she will have thought about her aims and objectives and will have written them down. Sometimes these will have been given to her (for example if she is leading people towards an SVQ qualification) and sometime she will have to decide for herself what they are. Even when they are given, however, there is always the possibility of fine tuning them and sharing them with the learners so that there can be agreement on exactly what a particular course is trying to achieve.

Note that she will have three different types of objectives:

Head

Hand

Heart

Thinking

Doing

Feeling

Knowledge

Skills

Attitudes

How you gonna make the dream come true?

Being clear about aims and objectives means being clear about her dream. The next task is to figure out how to make the dream come true. She is doing the right thing but is she going to do it right?

Muddling through by the seat of your pants might achieve the results sometimes but it is not a professional way of working. Would you trust a plumber or a brain surgeon that pottered about unsystematically?

Action planning for a trainer means being systematic about the content, the methods and the monitoring and assessment techniques that will be used to achieve the aims and objectives.

There are three things to think about regarding content:

Scope

How broad and how deep are you going to go during this course - is it for pre-school or for university? Who are the learners and what is their level of experience of the topic?

Sequence

Where to begin and where to go to next?

Pace

How fast will you move through the content?

There are thousands of possible methods but it is useful to think of them as falling into two broad types:

Teacher centred

Learner centred

Didactic

Participatory

Passive student

Active student

eg the Lecture

eg project work

When assessment is used to 'grade' students it is a political tool. When assessment is used to give feedback to the student (or the tutor) on the extent to which the objectives are being achieved so that she can improve her performance - then it is a training tool.

All good trainers ensure that learners get a lot of feedback during the course of their learning - many small but detailed corrections along the way are more useful than one big and generalised judgement at the end!

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Logistical aspects   Contextualisation   Making Dreams come True   The Professional Aspects   Drawing up the Agenda/Programme

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The Professional Aspects

In preparing for the professional aspects of a Workshop you have to think about three things:

bulletWhat you intend to do
bulletAims & Objectives
bulletHow your are going to do it
bulletContent, Methods and Materials
bulletHow you will know if you have succeeded
bulletMonitoring and Evaluation

 

AIMS A statement of the overall broad goal(s)
OBJECTIVES A list of SMART* objectives pointing to the expected outputs from the workshop - these might involve altered knowledge, skills or attitudes amongst the participants, and/or specific products
CONTENT METHODS MATERIALS
A sequenced list of topics to be covered with an indication of the amount of time to be spent on each A parallel list of methods to be used in covering the content topics A parallel list of materials and services that will be required for each topic given the number of participants
As an aid to systematic planning it is useful to set out the contents, methods and materials in parallel rows as shown above.

Note that the pattern of content and of methods should be designed so as to add variety and interest over the period of the Workshop

MONITORING & EVALUATION Determine the extent to which the Workshop is/was successful in achieving its objectives and goals.
The pattern of monitoring and evaluation may take several forms eg formal v informal; open response v directed questionnaire; during, at the end or some time after the Workshop. There are theoretical and practical pros and cons related to each of the options.

* = Specific, Measurable, Agreed, Relevant, Timed

As in most other human affairs, motivation makes a difference. It is generally believed that participation helps to promote ownership and thus motivation. Wherever possible and appropriate the participants should be consulted about the aims and objectives and also possibly on the contents and methods, and the monitoring and evaluation strategies.

When participants are well motivated it is easier to get them to engage in pre-Workshop activities by way of preparing themselves to make optimum contributions to the Workshop, and in post-Workshop activities for consolidation and elaboration.

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Logistical aspects   Contextualisation   Making Dreams come True   The Professional Aspects   Drawing up the Agenda/Programme

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Drawing up the Agenda/Programme

People stop paying attention when they feel uninterested, bored, tired or ignored. Your task is to draw up the training agenda or programme so that none of these things happen.

Ideally the trainees will be all eyes and ears and eager to learn. They will be heedful, mindful, alert, on the ball, and missing nothing. Barring serious medical problems (see opposite)) your trainees can be like this if you

bulletaddress their felt needs in a manner which suits their learning styles, and
bulletbuild in plenty of variety so that you do not expect them to keep paying attention to a particular topic, in a particular way for more than 20 minutes at a time.

We have looked at aims and objectives and learning styles elsewhere so here we will focus on the idea of building variety into the programme.

The completely wrong way of doing things would be for the trainer to sit rigid in a chair and talk for four hours in a monotonous and unexcited voice.

Variety can be added by changing the types of activity and by changing the social arrangements.

attention deficit hyperactivity disorder, (ADHD), chronic, neurologically based syndrome characterised by any or all of three types of behaviour:
bullethyperactivity,
bulletdistractibility, and
bulletimpulsivity.

Unlike similar behaviours caused by emotional problems or anxiety, ADHD does not fluctuate with emotional states. Often diagnosed when a child begins school, ADHD is usually accompanied by learning difficulties and social inappropriateness.

Treatment may include medication such as methylphenidate hydrochloride (Ritalin), which corrects neuro-chemical imbalances in the brain; sugar intake is no longer considered to be a factor.

Symptoms may decrease after adolescence, although adults can also have ADHD.

Changing the Social Arrangements

Trainees can be asked to work on their own for one activity and then in small groups for another and as part of a whole class discussion after that.

If the members of a small group work well together you can let them get together for all small group activities. On the other hand you might find it more useful to regroup the individuals each time there is a small group activity so that everyone gets a chance to get to know everyone else. A variation on this is to change the group sizes - some activities might require groups of three and others require groups of five - or whatever.

Sometimes it is useful to ask groups to have a structure eg chairperson, secretary and rapporteur. You could then make it a rule that individuals are not allowed to occupy the same role twice in succession. This has the advantage of 'stretching' individuals ie of forcing them out of the sorts of role in which they feel most comfortable.

Three types of Action

Three types of action relate to the three types of objectives which can be set:

Thinking

Doing

Feeling

Knowledge

Skills

Attitudes

Head

Hand

Heart

Thinking involves putting on your thinking cap and doing headwork. It requires you to be rational and logical and to deal with the facts. You will use your intelligence in a reasonable and sensible manner such that you can be pragmatic. You might even have to crunch numbers. Doing involves thinking on your feet and walking the talk. You will be practising what you preach. This may involve being creative and artistic so that you can make it look good and set a mood or so that you can say it with pictures rather than with words. It may involve using your social skills during activities such as games and role plays. Or it may involve you in actually making things from raw materials eg toys for your OOSCC Club. Feeling involves giving attention to your attitudes, opinions, beliefs and values. Are you clear about your passions and phobias, your prejudices and addictions. How are your points of view influenced by your urges, itches, cravings and yens. What drives you into a rage and makes you furious.

18 Categories of Activities

There are three types of action and three basic kinds of social arrangement. These can be lined up on a matrix to create 9 categories of workshop activity:

 

Type of Action

Thinking

Doing

Feeling

Individual

1 2 3

Small Group

4 5 6

Whole Class

7 8 9

But there is the concept of ETHOS - the idea of co-operative games where there are no losers. There is a difference between a debate which forces a win/lose outcome and a discussion which leads to a win/win outcome. So there are nine possible categories of competitive activities and nine possible categories of co-operative activities - a total of 18 Categories of Activities.

ACTIVITY:

Put on your creative thinking cap and come up with examples to put in the eighteen boxes - you can rake around in your experiential memory, look through this handbook for prompts and/or look in books.

Here are some examples to get you started.

bulletIf you ask other people to help you but do not tell them what you are doing and keep the list to yourself then this remains as a competitive individual thinking activity.
bulletIf you ask other people to help you, tell them what you are doing, and then share the results - it becomes a co-operative small group activity.
bulletIf you get the group organised for systematic research and to write up the findings for distribution to other people then it is a co-operative small group doing activity (- and people will have feelings about it!)

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Logistical aspects   Contextualisation   Making Dreams come True   The Professional Aspects   Drawing up the Agenda/Programme